Home > Tech Support

".......With the amazing service that I received, I knew I needed to write this testimony! We must give back good words for those who do good things! Know with eRealtyLock... we, owners of vacation rentals, are not alone ...we have a team behind us that supports our work and for this I am very grateful!......."
Read more eRealtyLock testimonials


At eRealtyLock, we know that a great customer experience doesn’t end at transaction.

That’s why our highly dedicated team offers you support 24/7.


I need help to setup my eRL system.

Please follow the steps in Quick Setup Instruction to setup your eRL system.

1. Register your eRL Lock with the eRL Program.

2. Install your eRL Lock.

 

3. Set the new private Master Code and date/time into the eRL lock.

4. Generate test Access Code to test your entire setup.


I need help to troubleshoot my eRL system problem.

I need help to install my eRL-BE365 Deadbolt Lock.


I need help with my eRL-BE365 Lock as it unlocks without requiring a code, but just by pressing the [SCHLAGE] button.


I need help to operate my eRL-BE365 Deadbolt Lock.


I need help to install my eRL-FE595 Latchbolt Lock.


I need help to operate my eRL-FE595 Latchbolt Lock.


I need to contact the eRL Tech Support Team.

We are committed to providing you with the best customer experience and technical support.

Your Name:

Your Email Address:

Your Email Address Again:

Your Phone Number:

Your Comment/Inquiry:

Submit

 

Our Office

104-1525 Broadway Street
Port Coquitlam, BC, V3C 6P6
Canada

24/7 Technical Support: support@erentallock.com